Updated on 01/08/2024

Most items purchased from sellers listed on Courtyard are returnable within the return window, except those that are explicitly identified as not returnable. General Returns Policy

1. A product is returnable within the applicable return window if you’ve received

it in a condition that is physically damaged, has missing parts or

accessories, is defective, or different from its description on the product

detail page on Courtyards.in

2. If you report an issue with your Smartphone, Tablet, Laptop, Television, Air

Conditioner, Refrigerator, Washing Machine, Microwave, we may schedule

a technician visit to your location. This visit is scheduled by placing an order

with Courtyard through Courtyard Services. Subject to Courtyard Services

Terms and Conditions, we will provide a resolution based on the technician’s

evaluation report.

3. We will process a return only if:

 we determine that the product was not damaged while in your

possession;

 the product is not different from what we shipped to you;

 you return the product in its original condition (with the

brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card

and all the accessories therein).

4. If you wish to return an electronic device that stores any personal

information, ensure that you have removed all such personal information

from the device before returning. Courtyard shall not be liable in any

manner for any misuse or usage of such information.

5. Products may not be eligible for a return in some cases, including cases of

buyer’s remorse such as incorrect model or color of product ordered or

incorrect product ordered.

6. You cannot return products marked as “non-returnable” on the product

detail page.

7..You do not require additional information to return an eligible order, unless otherwise noted in the category-specific policy.

8.. Refunds will be processed and credited to customers’ accounts as mentioned below

           a..For Domestic  refunds with in 7-15 days on confirmation of receipt of product as per return policy

          b…For. International   refunds with in 10-20 days on confirmation of receipt of product as per return policy

otherwise noted in the category-specific policy.

Note: If you’ve received a non-returnable product in a damaged/defective

condition, you can contact us within 7 days from the delivery of the product.

Categories with associated return window and exceptions, if any: more details on return Courtyards.in Digital Devices pdf